Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use Medicare Broker Directory.

Last Updated: October 6, 2025

At a Glance

We protect your data
We don't sell personal info
You control your data

1. Information We Collect

Information You Provide

  • Contact information (name, email, phone number, address)
  • Professional information for brokers (license numbers, credentials, experience)
  • Profile information (photos, bio, services offered)
  • Account credentials (email and password, securely hashed)
  • Communications you send us through contact forms or email

Information Collected Automatically

  • IP address and approximate location
  • Browser type, device information, and operating system
  • Pages visited, time spent, and navigation patterns
  • Referring URLs and search terms
  • Cookie data and similar tracking technologies

2. How We Use Your Information

  • To provide and improve our directory services
  • To verify broker credentials and maintain listing quality
  • To send account-related notifications and updates
  • To respond to support inquiries
  • To analyze usage patterns and improve user experience
  • To comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service providers who help operate our platform (Supabase for database/auth)
  • Analytics providers (aggregated, anonymized data only)
  • Law enforcement when required by law

Broker profiles (name, photo, credentials, contact info) are publicly visible by design — this is the core function of a broker directory.

4. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure password hashing, and regular security audits. All data is stored with Supabase, which provides enterprise-grade security and SOC 2 compliance.

5. Cookies

We use essential cookies for authentication and session management. Analytics cookies help us understand how users interact with our site. You may disable non-essential cookies in your browser settings.

6. Your Rights

  • Access and export your personal data
  • Correct inaccurate information
  • Request deletion of your account and data
  • Opt out of marketing communications

To exercise these rights, contact us at admin@medicarebrokerdirectory.com

7. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email to registered users. The "Last Updated" date at the top reflects the most recent revision.

9. Contact Us

If you have questions about this Privacy Policy or your personal data:

Medicare Broker Directory
admin@medicarebrokerdirectory.com